Support

We read every message.

What to include

The more context you give, the faster we can help.

• Bug or account issue — what you expected, what happened, your username if you know it.
• Abuse or illegal content — event code or name, who was involved, when, and why it violates our Community Standards. Screenshots help.
• Privacy request — what you want (access, correction, deletion). See our Privacy Policy for options already in the app.

In-app tools

Before emailing, check whether the app already has what you need:

• Report a photo — shared gallery after an event, ⋯ on a photo.
• Block someone — same menu, or Profile → Blocked users.
• Delete your account — Profile → Delete account.

Join links not working?

Make sure you have Phomo installed. Links look like https://join.getphomo.com/join/ABC123. If Safari opens instead of the app, try opening the link again after install, or enter the event code manually in the app.